• Sale system.
To make a purchase, the user can send us your order through the online store "parchesybordados.com", hereinafter "website".
• Applicable taxes.
The prices of the products displayed on the website include the Value Added Tax (VAT) that, if applicable, is applicable.
• Way to pay.
When making the order, the customer can freely choose to pay the purchases made by Paypal, Credit Card, Bank Transfer. In certain cases and to prevent possible fraud, the website reserves the possibility of requesting a specific form of payment from a client.
• Form, expenses and delivery time.
The customer can select the shipping method from among the possible ones for his delivery area. You should bear in mind that delivery times, quality of service, delivery point and costs will be different for each form of transport. Orders with destination in the Iberian Peninsula are made through different transport companies and the postal service. Residents in the Balearic Islands, Canary Islands, Ceuta and Melilla will receive their order through the Post Office. The preparation time is usually fast. The transport periods can be altered by extraordinary incidents in the transport and by difficulties in the delivery of the merchandise. The website excludes any liability for delays caused by the transport agency, but it undertakes to replenish within a reasonable time any order that has been damaged or lost by that agency.
• Return and exchange policy.
The client will have a period of 7 working days from the reception of the order to make the return of the purchased product. The client will send the sender by the fastest way with the shipping costs charged to the customer, within the stipulated period, if you want a product change or a refund of the amount, to the following address: IMPRICAM SERVICIOS GRÁFICOS, S.L., Calle Juan Carlos I, 4 - Local · 02630 LA RODA - Albacete - Spain.
If it is a refund of the amount, the purchase money will be refunded by the same means of payment that the customer used when placing the order. In case of a change due to error attributable to the website, this will be done at no cost to the client. The customer may return any item purchased on the website provided the products have not been handled, used or washed. It should be noted that, if there is mutual agreement between the client and the website, the replacement is made with a product or similar article in quantity, quality and price to the returned. If a product other than that requested by the customer was delivered by mistake of the website, you will be given the correct product without any additional charge to the buyer.
If an order could not be delivered to the recipient by absence, incorrect address, disregard for notices and / or any other reason attributable exclusively to the recipient, the transport company will return it to the sender (the website). For this case, the customer may request the economic reimbursement of the order, whose total amount will be deducted from shipping costs (taxes included).
For any incident related to the return of items from our store you can contact our Customer Service department.
• Privacy and Data Protection.
At ParchesyBordados.com we are especially concerned about security and guaranteeing the confidentiality of the data provided by our customers. We are committed to giving you the best service and the best online experience. When a customer places an order through our website, your personal, domiciliary data, and those related to your purchases and forms of payment, are incorporated into our client and / or supplier file to process the order. We do not have any access to information related to the means of payment of our clients. We only receive confirmation of payment from the banking entities that process the order. The client expressly authorizes the website so that the data of this registry and how many are obtained for the development of the contractual relations between both parties can be used by the website to carry out market and marketing studies and offer the client products and services that may be of interest to you, both via email and regular mail. In any case, your personal information will be transferred or sold to any other party outside the website. For the correct functioning of the website, and that do not contain any type of personal information. Most browsers automatically accept cookies, but it is also possible to configure them for non-acceptance. In that case you can browse, but you can not place orders.
• Data Protection Act.
In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, we inform you that:
As the person in charge of the file, called "clients and / suppliers", Impricam Servicios Gráficos, S.L. with VAT B-02509420, with registered office at C / Juan Carlos I, 4 - Local · 02630 LA RODA - Albacete (Spain), registered the aforementioned file in the General Registry of Protection.